These Terms and Conditions govern your use of Click Theory Ltd DBA Kitehouse services, including our website and our SMS and email communications programs. By using our services or opting into our communications, you agree to these Terms and our Privacy Policy.

Program Description

Click Theory Ltd DBA Kitehouse provides service updates, appointment confirmations, reminder notifications, and customer support communications via SMS and email to users who have opted in through our website or scheduling forms.

This messaging program includes appointment reminders, rescheduling updates, service-related inquiries, and customer support communications to ensure optimal service. Message frequency may vary depending on your interactions.

By opting into the messaging program through
https://sweetapp.kitehouse.ca/opt-in-form
you consent to receive these communications.

User Representation & Age Restriction

By using this service, you represent and warrant that you are at least 18 years of age.

If you are under 18 years old, you may not use or access our services or opt into our messaging program.

Consent to Receive Messages

By providing your phone number and explicitly opting in, you authorize Click Theory Ltd DBA Kitehouse to send SMS text messages to your mobile number.

Consent is not a condition of purchase, and you may submit forms without agreeing to receive marketing messages.

Opt-in consent is collected through website forms with a dedicated SMS consent checkbox.

Opt-Out Instructions

You can cancel the SMS service at any time by texting STOP to +15877411818.

After you send the SMS message “STOP” to us, we will send you a confirmation message that you have been unsubscribed. After this, you will no longer receive SMS messages from us.

If you want to join again, simply sign up again using the same method you originally used.

Rejoin Instructions

If you previously opted out of our SMS program and would like to rejoin, you may opt back in at any time through the same process you originally used, such as:

Submitting a form on our website

Providing consent during registration

Booking an appointment through our scheduling system

Once you re-enroll, you will begin receiving SMS messages from us again.

If you need assistance rejoining, reply HELP or contact us directly.

Help and Support

If you experience issues with the messaging program, reply with the keyword HELP for additional support.

You may also contact us directly:

Phone: +15877411818
Email: [email protected]

Message Frequency and Rates

Message and data rates may apply for messages sent to you from us and to us from you.

You will receive messages related to:

Appointment confirmations

Appointment reminders

Rescheduling updates

Service inquiries

Customer support communications

Message frequency varies depending on your interactions with our scheduling system. Users typically receive between 3 to 5 messages per booked appointment.

You maintain the right to opt out at any time by texting STOP.

For questions regarding your text plan or data plan, please contact your wireless provider.

Carrier Liability Disclaimer

Carriers are not liable for delayed or undelivered messages.

Supported Carriers

Our SMS program works with all major U.S. wireless carriers, including:

AT&T

Verizon

T-Mobile

Sprint

Most regional carriers

Privacy Policy Cross-Link

Your use of the messaging program is also governed by our Privacy Policy.

If you have questions regarding privacy practices, please review our Privacy Policy available on our website. Privacy Policy

Changes to Terms

We may update these Terms from time to time to remain compliant with carrier requirements, legal obligations, or operational changes.

Updates will be posted with a revised Effective Date.

General Terms

Intellectual Property Rights

This Site and all materials available on the Site are the property of Click Theory Ltd DBA Kitehouse and/or its affiliates or licensors and are protected by copyright, trademark, and other intellectual property laws.

You may not copy, distribute, modify, or exploit any content without prior written permission.

Disclaimers

The information, products, and services offered on or through the Site are provided “as is” and without warranties of any kind, either express or implied.

We do not guarantee uninterrupted service, error-free operation, or specific business results from the use of our services.

Online Commerce

Certain sections of the Site may allow you to purchase products or services from third-party vendors.

Click Theory Ltd DBA Kitehouse shall not be responsible for any loss or damage incurred as a result of dealings with third-party vendors or service providers.

Registration & Passwords

To access certain features of the Site, you may be required to register and create an account.

You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account.

Termination

We reserve the right to terminate or suspend your access to the Site, services, or messaging programs without notice if we determine that you have violated these Terms of Service.

Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the state in which Click Theory Ltd DBA Kitehouse operates.

Contact Information

Click Theory Ltd DBA Kitehouse helps home service contractors get more paying customers through a virtual receptionist, web widget, and automated reviews. Their system captures and engages every lead so business owners can focus on growth instead of handling calls.

Phone: +15877411818
Email: [email protected]

Website: https://sweetapp.kitehouse.ca/opt-in-form